The Moorpark House apologises for having to introduce an element of red tape into what undoubtedly will prove to be a relaxed and informal occasion but it is in your interest as well as ours to set out our terms and conditions now so that any misunderstandings at a later stage can be avoided. We would therefore like you to read through and consider what follows very carefully. If you are happy with all that is stated then I would invite you to both sign and date the duplicate copy and return it here the top copy of the letter being for you to retain. Receipt of the initial deposit in the sum of £1,000 is hereby acknowledged.
o The hotel has NO facility for the erection of a marquee in the grounds
o All bookings will be conditional on a formal contract being signed and a deposit of £1,000 being paid. A deposit paid by cheque which was dishonoured on first presentation would automatically nullify the booking.
o The initial deposit is non – refundable
o Exclusivity confers on the bride and groom and their guests use of the entire building to the exclusion of all third partiesBooking Terms and Conditions
1. Anticipated Charges – these are as shown on the attached sheet the duplicate of which please sign and return
2. Cancellation by you:-
(i) At no time will the deposit be refunded unless the cancellation is by the hotel in which event the provisions of Clause 3 below shall apply
(ii) For a cancellation received between 3 and 12 months from the proposed date the fee is 50% of anticipated charges
(iii) For a cancellation received with 3 months of the proposed date the fee is 75% of anticipated charges
(iv) For a cancellation received within 1 month of the proposed date the fee is 100% of anticipated charges
(v) Any notification of cancellation must be in writing and sent to us by recorded delivery mail.
3. Cancellation by the Hotel - The Hotel may cancel if:-
(i) the hotel or any part of it is closed due to circumstances beyond the management’s control
(ii) The Bride and Groom or either of them become bankrupt or enter into an arrangement with their creditors(iii) The payments set out below are more than 21 days overdue
(iv) The Bride and Groom are more than 21 days overdue in supplying the final details referred to in Clause 6 below
4. Payment
(i) 50% of the anticipated charges - less the £1,000 deposit – to be paid within 3 months prior to the event
(ii) The balance to be paid 4 weeks before the event
(iii) A final sundries bill is payable on the day and credit card details as a guaranteed method of payment will be required on arrival
(iv) All charges are inclusive of VAT
5. Accommodation
(i) Check in time is 2 p.m. and check out time is 11 a.m. Earlier check in or later check out times are subject to the management’s discretion.
(ii) Only the Bride and groom are able to nominate particular bedrooms. Once nominated the availability of those rooms will be guaranteed. In the event of a no show by the guest the Bride and Groom will remain liable for the cost
(iii) Any guest requiring to stay prior to or post the event will be subject to availability, will be at the published rate for the wedding day less 10% and in the event of a stay over post the event may be subject to a room transfer
(iv) The room charges for the day of the wedding shall be in accordance with those set out on the Hotel’s website and not as may be quoted from time to time on the internet
6. Final Details – Not more than 10 but not less than 6 weeks prior to the event the undermentioned details must be supplied to enable us to prepare and issue a final events synopsis and an invoice for the final payment:-
(i) Final numbers
(ii) Final choices if food and beverage packages are to be changed
When such final details are supplied it will be at a meeting to be held at the Hotel when the procedural timing of the day’s events will be discussed and the minutiae agreed. No allowance shall be made if the final numbers are reduced after the final details meeting has taken place.
Additionally tables plans showing the layout of the tables and the names of the guests seated thereat and a rooming list showing the names of the guests allocated to particular rooms shall be given to the Hotel at lest 48 hours before the day
7. Miscellaneous
(i) To avoid confusion the Hotel requires contact with either the Bride or Groom on matters which relate to coordination rather than with/from members of the respective families
(ii) Only food and beverage which has been purchased directly from the hotel may be consumed on the premises or in the grounds. Any alcoholic beverages found to be consumed which has not been purchased from the hotel shall be charged for at the Hotel’s published rates
(iii)The arrangement of entertainment, flowers (other than those being provided by the Hotel), transport, Minister, Registrar, wedding cake (unless being supplied by the Hotel), place cards and photographs is solely the responsibility of the Bride and Groom.The Hotel will gladly provide contact names and addresses of professionals it currently works with but at no time will it accept liability should the Hotel be request to arrange such services or any of them on behalf of the wedding party. It is inevitably wise to book required services as far ahead as possible e.g. musicians to avoid disappointment
(iv) The Hotel’s policy on all types of confetti or wedding rice is that it does not permit use of any of these items within the hotel grounds. Use of the same within the building is however permitted. Should this policy be contravened then the Hotel reserves the right to recover the cost of removal
(v) The Hotel does not accept responsibility for informing the Bride or Groom or guests of any events outwith the hotel
(vi) The Bride and Groom will be liable for the cost of repairs carried out or replacements of objects required as a result of damage caused to any part of the Hotel , to its furniture, contents and fittings by the negligence, wilful act or default of any person forming part of the wedding party or invited by the Bride or Groom or by one of the wedding party.
(vii) A list of local suppliers is also enclosed. There is no obligation to use any of them. It is simply that over time the firms or individuals mentioned have shown themselves to be competent, reliable and value for money.”